No power & faults
Safety questions first, then the on-call electrician or the first free slot.
For electricians
Up a ladder? Your phone’s covered.
You can’t take calls mid-install. Your agent can: it qualifies the job, books the survey and sends you the details, so the next rewire doesn’t go to whoever picked up first.
Brightline ElectricScripted sample
How it handles the call you’d miss.
Inbound call · 7:12 PMSample call
Opening messageBrightline Electric. You’re speaking with an automated assistant, and this call is recorded.
CallerI’d like a quote for an EV charger at home.
AgentHappy to help. Is your electrical panel inside the house or in the garage?
CallerIn the garage, right next to where I park.
AgentThanks, that’s useful for the survey. I can book Thursday at 9 AM or Friday at 2 PM. Which suits you?
CallerThursday, please.
AgentYou’re booked for Thursday at 9 AM. I’ve sent the details to the team.
Behind the call5 events recorded
- call_started, done
- disclosure_played, done
- enquiry_started, done
- lead_qualified, done
- survey_booked, done
Survey booked
Thursday 9:00 AM. Job notes sent to the team.
Illustrative call. No live connection.
Calls it handles
Built around the calls electricians actually get.
Your agent learns your services, prices and rules, and follows them on every call.
EV chargers
Ask where the panel is and how far it is from the car, then book the survey.
Panel upgrades & rewires
Qualify bigger jobs and book a site visit.
Inspections
Book inspections with the property details already captured.
Lead qualification
Your questions, asked the same way every time.
Booking changes
Reschedule without a single call to the office.
After hours
Closed for the night. Still taking calls.
Your agent switches to its out-of-hours mode when you close. Urgent calls reach whoever’s on call straight away, and everything else is waiting in your morning brief.
- Urgent rules you set, such as no power at all or a sparking outlet
- Your on-call phone alerted, not your whole team
- A 7 a.m. brief with every call, booking and message
While you were closed: 3 calls, 1 booked or confirmed, 0 urgent.
- 7:12 PMEV charger quoteSurvey booked Thu
- 8:30 PMBreaker keeps trippingMessage taken
- 6:45 AMPanel upgradeCallback requested
Price
Start with Starter. Built for electricians.
A ready-made agent set up from your onboarding form. When you need integrations and outbound calls, move up to a managed plan.
Starter
AnswersNever miss a call again.
$299a month
$399one-off setup
Prices are in US dollars and exclude VAT and other taxes, which we add to your invoice where they apply.
What you get
- 100 minutes a month
- An agent built for electricians
- Answers questions from your knowledge base
- Takes messages and escalates urgent calls
- Out-of-hours mode and a 7 a.m. morning brief
- A 15-minute onboarding call
Getting started
Live without changing your number.
Most Starter agents are built within a day of the onboarding form.
Fill in the form
About ten questions: hours, services, prices, your top questions and what counts as urgent.
We build your agent
Your answers set up the agent. We test it with a real call before handing over.
Forward your calls
We send the exact forwarding code for your phone carrier and walk you through it.
Out of hours first
Your agent starts on calls you’d miss anyway, so you can hear it before it takes daytime calls.
Miss nothing.
Hear your calls answered properly.
Book a free call audit. We’ll ring your business like a customer would and send you a short report.