Identity checks
Every Gateway check: which details were asked for, and whether they matched.
AI Voice 06
The black box for your AI voice agent
AI Voice Audit keeps an append-only record of every check, decision and intervention on your line, so you can show exactly what happened on any call, to anyone who asks.
Bundled with Enterprise
- 0001
identity_check14:02:11passed, name + date of birth - 0002
policy_decision14:02:19reschedule: permitted - 0003
listen_in14:05:40supervisor joined
Append-only. Example entries.
What’s recorded
Every check and decision. On the record.
Policy decisions
Permitted, verified or escalated, for every action on every call.
Disclosure evidence
Proof the opening message played, call by call.
Settings & policy changes
Who changed what, when, with the old and new values.
Human interventions
Every listen-in and takeover, with who joined and when.
Records on request
The full record for one call or a date range, ready for a review or a complaint.
Written once. Never rewritten.
Entries are added in order and can’t be edited afterwards, so the record shows what happened rather than what anyone wished had happened.
- Built for businesses whose calls touch records
- Fed by Gateway, QA and your settings automatically
- Kept for the period you agree with us
- Disclosure evidence1
- Identity checks1
- Policy decisions2
- Supervisor listen-ins1
- Settings changes that day0
5 entries, in order. None edited.
Plans
Where AI Voice Audit fits.
- StarterChange history
- SmallChange history
- MediumChange history
- EnterpriseIncluded
Every plan includes a change history in your dashboard. The full append-only record comes with Enterprise.
Works with
Better together.
AI Voice Audit shares one record with the rest of the platform.
Miss nothing.
See what happens when your phone rings.
Book a free call audit. We’ll ring your business the way a customer would, at different hours, and send you a short report.