Every caller at once
No queue and no engaged tone. Ten calls at the same moment get ten answers.
AI Voice 02
The agent that answers.
AI Voice Agents are the voice your callers hear. Built from your services, prices, hours and rules, your agent answers every call on the first ring, at any hour, with no queue and no one on lunch.
Included on every plan
Front desk agent
Answering every call
- Calls today
- 23
- Booked
- 9
- Handed over
- 2
- Working hoursOn
- After hoursOn
- Morning brief7:00 AM
- LanguagesEnglish, Spanish
Ten capabilities
Everything a good receptionist does. At any hour.
Multiple languages
Your agent can greet, help and take messages in the languages your callers speak.
Provider flexibility
We choose the voice and phone providers that suit you, and can switch them without changing your number.
Integrations
Calendars, CRMs and job tools through Zapier and direct APIs. Enterprise teams can also use Power Automate or n8n.
Outbound calls
Reminders, confirmations and follow-ups, made through AI Voice Reach.
Routing & triage
Emergencies to the on-call phone, sales to sales, everything else to the right inbox.
Lead qualification
Your agent asks the questions you’d ask, so you know which jobs to call back first.
Handoff
A planned pass to a person, with the call summary ready, when the caller needs one.
Escalation
When a caller insists, or a question is beyond the agent, it escalates straight away.
Repeat caller recognition
Before it says hello, your agent knows whether this caller has rung before and what about.
Careful and honest on every call.
The rules your agent follows are written down in your agent spec, and they don’t change from one call to the next.
- It opens with a short fixed message: your business name, that it’s an automated assistant, and that the call is recorded and why
- Asked for a person, it offers to help once, then hands over on the second ask
- Out of hours, it explains no one is available, then helps or takes a message
- Waiting on a booking system, it keeps the caller company for up to about ten seconds, then texts the details instead
- If it can’t understand someone, it takes a number and promises a callback rather than guessing
- It only quotes prices if you’ve told it to
- 0:00
Fixed opening message
Business name, automated assistant, recorded and why, how to hang up, where the privacy policy is.
- 0:00
Caller history checked
Runs in the background while the message plays.
- 0:09
Your agent takes over
“Hi, Dana. Is this about Thursday’s visit?”
One agent, on your phone line and your website.
Your agent answers your existing number, and on managed plans it can also sit on your website as a click-to-talk button, so visitors can ask a question without picking up the phone.
- Your current number, forwarded to your agent
- A click-to-talk widget for your website
- The same knowledge and the same rules on both
Your phone number
Forwarded to your agent
Your website
Click-to-talk button
Same agent, same rules
Two ways to start
Templated or bespoke.
Starter
Built from your onboarding form: your services, hours, prices, FAQs and escalation rules. It answers questions, takes messages and escalates quickly. No integrations.
Starter pricingSmall and up
Designed with you from a signed-off agent spec, connected to your calendar and CRM, tested against difficult callers before launch, and tuned every month.
Managed plansPlans
Where AI Voice Agents fits.
- StarterTemplated
- SmallBespoke
- MediumBespoke
- EnterpriseBespoke
Every plan includes an agent. Managed plans get a bespoke one.
Works with
Better together.
AI Voice Agents shares one record with the rest of the platform.
Miss nothing.
See what happens when your phone rings.
Book a free call audit. We’ll ring your business the way a customer would, at different hours, and send you a short report.