AI RECEPTIONIST FOR UK TRADES
Win the job even when you are on the tools.
Electricians, plumbers, roofers, locksmiths, HVAC engineers and builders lose work to whoever answers first. A managed VoiceNiche agent answers, triages urgency, books the visit and updates your job system.
Typical call journey
- 01Caller
- 02Service and postcode identified
- 03Urgency assessed
- 04Approved pricing explained
- 05Appointment booked
- 06Job system updated
- 07Customer receives confirmation
- 08Emergency transferred to the on-call engineer
THE PROBLEM
A missed call is usually a job that went elsewhere
You cannot answer with your hands in a consumer unit or under a sink. Callers with an urgent problem simply ring the next number. A managed agent answers immediately, applies your service-area and pricing rules, and gets the emergency straight through to the on-call engineer.
Emergencies are routed straight to your on-call engineer. The agent never improvises a price or promises work outside your service area.
EXAMPLE WORKFLOW
What the agent actually does
Stage 01
Answer
Evenings, weekends and while you are on site.
Stage 02
Qualify
Job type, postcode, access, urgency and whether it is a repeat customer.
Stage 03
Act
Quote approved call-out rates, book the slot, create the job and confirm by SMS.
Stage 04
Escalate
Leaks, no-power and safety issues go to the on-call engineer immediately.
SYSTEMS
Systems this normally connects to
- ServiceM8
- Jobber
- Google Calendar
- Outlook
- CRM
- SMS
- Payments
Common integration options. Availability is confirmed during scoping — we do not imply an official partnership.
Discuss an integrationCOMMON OBJECTIONS
What owners usually ask first
- Will it quote the wrong price?
- The agent may only state pricing you have approved. Anything outside those rules becomes a callback or a transfer.
- What about jobs outside my area?
- Postcode rules decline or redirect out-of-area work according to your instructions.
- Can it reach me for a real emergency?
- Yes — warm transfer during hours, on-call routing out of hours, with a fallback number if the first attempt fails.
THE RIGHT OFFER
Where trades & home services businesses usually start
Sole traders usually start on Starter; teams with a job-management system start on Professional.
FAQ
Trades & Home Services questions
Make every customer call count.
Hear how a managed VoiceNiche agent could answer, book and follow up for your business—or ask us to test the agent you already operate.
Test Your Agent →